Blog | Phyllis Drucker Ez2b

Enhancing Employee Experience with a Service Portal: A Self-Service Success Story

Employee Experience Matters Competition and new ways of working have changed the corporate landscape, making finding and retaining talent...

Innovating the Service Portal: Why it’s Critical Now

Service portals have been suffering low adoption rates in many organizations. A good enterprise-wide service portal can allow employees...

Leaders: the King and Queen

People don’t leave companies, they leave managers. This has become the mantra of the “great resign” as people decide they don’t need to...

The King's Gambit: An Opening for High Performing Teams

As an ancient game of war and strategy, chess provides lessons in team building and strategically deploying team members that can help...

Role based provisioning

Role based provisioning is critical to a robust security practice and a great employee experience

Automating the new hire, job change and separation process are also critical to the employee and security journey

Customer Journeys are key to designing a portal and support experience people will love

Understanding what it takes to design a successful portal is the start of the journey