Phyllis Drucker5 minEnhancing Employee Experience with a Service Portal: A Self-Service Success StoryEmployee Experience Matters Competition and new ways of working have changed the corporate landscape, making finding and retaining talent...
Phyllis Drucker3 minInnovating the Service Portal: Why it’s Critical NowService portals have been suffering low adoption rates in many organizations. A good enterprise-wide service portal can allow employees...
Phyllis Drucker3 minLeaders: the King and QueenPeople don’t leave companies, they leave managers. This has become the mantra of the “great resign” as people decide they don’t need to...
Phyllis Drucker4 minThe King's Gambit: An Opening for High Performing TeamsAs an ancient game of war and strategy, chess provides lessons in team building and strategically deploying team members that can help...