Tue, Jun 11
|Virtual Instructor Led Session
Innovating the Service Portal, June 11-13 (virtual)
Create a service portal your customers and employees love! This virtual, instructor-led session is now open for registration. Students receive certification after passing all unit tests.
Time & Location
Jun 11, 2024, 9:00 AM EDT – Jun 13, 2024, 3:00 PM EDT
Virtual Instructor Led Session
About the event
INNOVATING THE SERVICE PORTAL
Transform online portal experiences from a provider-centric approach to a customer-centric service portal. This course is a deep dive into the art of designing an effective service portal and request catalog, emphasizing the user experience. A practical approach that participants can immediately use.
This instructor-led class teaches how to build a portal for services and offerings tailored to the specific needs of the users. Designed to educate how to create a seamless online support system that is easily discoverable and user-friendly.