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Tue, Jun 11

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Virtual Instructor Led Session

Innovating the Service Portal June 11-3, 2024 9 am - 3 pm daily

Create a service portal your customers and employees love! This virtual, instructor-led session is now open for registration. Students receive certification after passing all unit tests.

Innovating the Service Portal June 11-3, 2024 9 am - 3 pm daily
Innovating the Service Portal June 11-3, 2024 9 am - 3 pm daily

Time & Location

Jun 11, 2024, 9:00 AM EDT – Jun 13, 2024, 3:00 PM EDT

Virtual Instructor Led Session

About the event

INNOVATING THE SERVICE PORTAL

Transform online portal experiences from a provider-centric approach to a customer-centric service portal. This course is a deep dive into the art of designing an effective service portal and request catalog, emphasizing the user experience. A practical approach that participants can immediately use.

This instructor-led class teaches how to build a portal for services and offerings tailored to the specific needs of the users. Designed to educate how to create a seamless online support system that is easily discoverable and user-friendly.

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