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Mon, Sep 11
|Virtual link provided on payment
Innovating the Service Portal - September 11, 12, 13
How would you like to build a service portal your customers will love? This course teaches all the basics you need to be successful in launching or improving your portal. Introductory special: $750 (Discount available to ATOs)
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Time & Location
Sep 11, 2023, 9:00 AM EDT – Sep 13, 2023, 4:30 PM EDT
Virtual link provided on payment
About the event
Phyllis Drucker takes you through through the innovative support journey, providing training on modern support channels, the role of the service portal and designing the service catalog. Along the way you'll learn how to define services, the service taxonomy and the project management, adoption and tool selection needed to design a fantastic portal experience.
- Introductory rate $750 (ATO discount available).
- Completion certificate issued with a passing grade on the unit quizzes.
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